Outlook 2016 global address list not updating cached mode

While in Offline mode you will have to enter the full email address for any recipient that isn't saved in your contacts list.

After completing these steps, you can reopen Outlook, make sure that it is not in Offline mode, and search for an email address to confirm that it is now referencing the most current global address book.

If you want to turn off Cached Exchange Mode, repeat the steps, but clear Use Cached Exchange Mode.

By default, 12 months of your email is available offline, but you can control how much mail is kept offline.

Remember, if you are looking at the Global Address List in Outlook then you are NOT looking at the Servers Global Address List*.To change whether shared folders or Public Folders are downloaded when Cached Exchange Mode is turned on, do the following: Cached Exchange Mode enables a better experience when you use an Exchange account.24/02/13If you create a new user, give them a mailbox, and they seemingly fail to appear then don’t panic! If you receive an error message then you can investigate further (Note: Set your Outlook client to send you a delivery report on the test email as well).–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!

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Hi guys, Got a strange one, users using the Cached Exchange Mode do not see any new users and have not done for a while.

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